Ultimate software not only sees their customer as a user but consider them as a partner for life. The partnership between the customer and the software is more than just proving technology. Just proving technology will not transform your workplace or business. The partner should have equal Commitment to the service and should even dedicate the team for devoting to the service.
During a typical HR technology selection process, customer service is not having much importance. The ultimate service offers the most comprehensive service of all HCM vendors and not even charging extra for it.
Advantages of Being a Partner with UltiPro
There are many incredible services which are provided by UltiPro. This software can help all the HR of the company by reducing their work because the workload will be reduced.
- They provide 24/7 instant support which helps in supporting if you face any problem.
- “New customer success” is a program for live customers to meet the gaps between the implementation of full usage of UltiPro and unique in the HRM industry.
- There is no additional cost for both online and phone support.
- It provides training and education material for life as a complimentary with flexible options for self-paced learning, and on-demand live instruction.
- Ideas portal is one of the tools of online collaboration and user communities which recommends new UltiPro features.
The software not only allows the company to its core and shapes the design of the product. But even serve as the foundation for a personalized approach to service. You can get the most out of the investment you did.
You will get rollout which will have personalization, industry-leading, and continuing well beyond implementation.
I hope you have understood the things or services you will receive as a partner. There is a range of specialized services to help to transform your organization with the help of UltiPro.