When it comes to the most used and popular social media platform across all age groups, Facebook has to be the one at the top of the list. From sharing images and videos to posts, Facebook is known for its user experience and interface.
However, several users often complain about their Facebook comments not working. Issues like the comments not loading or failing to comment on the post are common. For example, when you click “View more comments,” it isn’t showing anything.
If all of this is happening, be assured that the issue is most likely temporary and can be fixed. That said, we have sorted all the details you need to know why you can’t see the comments on Facebook and how you can fix it.
Facebook Comments Not Loading
There could be multiple reasons your Facebook comments aren’t loading on a specific post you are trying to view. The most common issue is a temporary glitch in the app. However, if that’s not the case, it could be settings related issue or issues with the profile.
That said, the following are some of the potential reasons why the Facebook comments aren’t loading, or you can’t view specific comments:
- The comment you are trying to view is deleted by the profile that posted it.
- The profile that left the comment on the post has blocked you.
- Your privacy settings are limiting what kind of comments you view.
- Facebook has already deleted the comment for violating community guidelines.
- The original post is deleted by the profile that posted it.
- You aren’t the page admin, and the page has strict privacy settings.
- It could be an issue with the phone’s cache or sometimes a temporary software glitch.
Sometimes, it is a standalone cause or a mix of problems that could contribute to the issues you are experiencing with Facebook comments not being visible.
How to Fix: Why Can’t I See Comments on Facebook?
Before you look through the fixes, find what’s causing the issue first. Once you identify what’s contributing to the error, it becomes easier for you to fix the issue.
For your reference, we have sorted a list of all the working resolutions to this issue:
1. Refresh the App
Most of the time, a software glitch or a bug in the app prevents you from viewing the comments. The easiest fix for that is to refresh your Facebook app. It is convenient, straightforward, and doesn’t take more than a few seconds.
Sometimes, the functions of the Facebook app might misbehave. The best fix, in that case, is to refresh the app or kill it from the background. It is a manual fix that will repair the issues and enable you to view the comments that you weren’t able to otherwise.
However, if the problem persists, you can move to the next fixes. If this resolution isn’t working, you can be assured that its nothing to do with the software.
2. Update your Facebook App
When was the last time you updated your Facebook app? If you can’t recall, be assured it’s been way too long. App developers offer updates to fix ongoing bugs and ensure a smoother user experience.
So, if you don’t update your Facebook app, it indicates that it is outdated and more likely to misbehave. Depending on what kind of smartphone you own, go and check for updates in the Play Store or App Store and update it to the latest version immediately.
3. The Group Admin Disabled Comments
It can be due to group settings if you can’t view the comments under a post in a Facebook group. In most groups, the admins control the posts and the comments. They can moderate what kinds of comments are allowed and which are deleted or hidden.
In case you see “View more comments,” but nothing loads when you click on it, chances are that the group admin has disabled the comments. Since the group admin has the final say, it is entirely on them what kind of comments will be visible and which ones won’t.
4. Clearing the Corrupted Cache
An accumulated cache in the app or the phone can also be why your Facebook app is malfunctioning. So, clearing the corrupted cache can fix that issue.
Here’s what you need to do:
- Open the Facebook app on your phone.
- Tap on the three-dot menu on the home screen.
- Navigate to Settings.
- Under Permissions, find Browser and click on it.
- Under Browsing Data, tap on Clear.
Once done, you’d have to wait for some time if many caches are accumulated in your Facebook app. After that, you can close and restart the Facebook app to see if that helps.
5. Restarting Your Phone
What if the issue has nothing to do with your Facebook app but the phone’s software? It is fairly common to experience software glitches in your smartphone.
If you have tried all the above fixes and the comments aren’t yet visible, this is your next resort. Depending on your smartphone, power off and then restart your phone.
This acts as a soft reboot and fixes any kinds of software issues that your phone is experiencing. Besides that, restarting also sorts out the network issues.
6. Poor Internet Connection
Don’t be surprised when we say that your internet connection makes a lot of difference in the app’s usability. If you can’t view your Facebook comments, chances are that you have a poor internet connection.
It is way more common than you think. For cross-checking, open another social media platform like Instagram and see if it’s working as normal or if the posts aren’t loading there.
If it is to do with your internet connection, here’s what you can do:
- Turn off your internet connection and restart it. Wait for a few minutes and then launch Facebook to see if you can view the comments as usual.
- If the above method doesn’t work, we’d recommend connecting to another internet. You can also switch off your Wi-Fi router and restart it to see if that fixes the network connection.
7. Uninstall and Reinstall the Facebook App
The last fix in the process is to uninstall your Facebook app and then reinstall the latest version. Doing this clears out the corrupted cache or any other temporary bugs in the app that could contribute to the errors you were experiencing.
When you reinstall the app later, you are installing the latest version, which fixes the issues in most cases.
Once you have reinstalled the app, go back to the post and see if you can view the comments under that post or not.
This article explores some of the potential reasons you can’t view some of the comments under a post on Facebook. In most cases, the issue arises due to a temporary glitch, which can be fixed with one of the mentioned fixes. However, not being able to view certain comments can be a little frustrating. We’d recommend you find out the issue first and then implement one of the resolutions to see if they help.