USPS Phone Number: How Do I Talk to a Real Person at USPS?

If you are wondering how to get in touch with the live USPS customer service, this post elaborately explains how. The United States Postal Service offers highly efficient and fast customer service. To talk to a live USPS representative, you need the USPS customer service number.

How do I Talk to a Real Person at USPS?

Firstly, you have to call U. S. Postal Service Department if you want to talk to their live representative. 

Step1 – Dial the USPS number, which is 1-800-222-1811. If you do not get any response to this number, you can try some alternative numbers, which are 1-800-275-8777 and 1-800-ASK-USPS

Step2 – Your call will be received by the automated voice. The automated voice will ask you to tell the required option. To that, say “Agent”. 

Step3 – After you say that, the automated voice will confirm that you really need to speak to an agent. Say “Yes” to continue.

If you want to connect with a real agent, then you have to call during office time. Otherwise, you will be given the information USPS Client service hours and returned to that main page. 

Read Also: How do I Talk to a Live Person at Virginia Unemployment?

What are the Support Options Available at USPS?

If you have a query, but you are not sure that which type of support option to choose, you can take reference from the list of support options –

• If you want to track any package and also contact about lost and damaged package, then say “PACKAGE.”
• If you need to know anything about delivery-related services, says “Carrier.”
• To order any type of stamps or need to check an order’s status, say “Stamps.”
• If you want to change the address, and USPS hours and the USPS locations, or re-delivery inquiries, and pricing or zip code, say “Mail.”

For other queries, refer to the list below

• Press one for the Passport
• Press two for the Supplies
• Press three for the technical support
• Press four for Fraud
• Press five for the Business

What are the USPS Customer Service Office Hours?

If you want to talk on the phone to a live USPS personal, their customer service hours are 8 am to 8 pm EST from Monday to Friday and from 8 am to 6 pm on Saturdays.

Alternative Way to Connect to the USPS Office

If you are still unable to get in touch with someone at USPS office or in case of an emergency when you need support after the office hours of a live representative has passed to deal with those situations; USPS offers some other ways to connect to their customer service, some of which are discussed below.

USPS Social Network Support

You can connect to the live customer service of USPS on the USPS Twitter Page by clicking “message.”

Click on the “Send Message” option on the USPS Facebook page and get in touch with their live customer care.

You can even get e-mail support from USPS. If you are looking for USPS E-mail support, these are some options about which you can get help –

• Where is my e-mail?
• Postal Facility Issues
• USPS.com questions
• Business enquires 
• Personnel Questions

USPS Customer Care Number

You can contact their customer care service on this number (800)522-9085.

Connect USPS Help Centre

If you can connect to the USPS Help centre, these are the options you have:

USPS Tracking Service – USPS Tracking

If you want more information or want to check out the frequently asked questions – USPS FAQ

In brief,

This is all about USPS Phone Number and different ways you can try to talk to a real person at USPS.